SHOP FAQ

ALL PRICES ARE IN AUD

Orders/General Enquires: CONTACT

Due to my busy schedule all orders are shipped the first and third Wednesday of every month (If you wish your order to be shipped sooner, feel free to contact and I will happily arrange it). Please allow 5-14 days for delivery (depending on location distance from or within Australia).
All orders are final, no returns or exchanges.

● ALL CURRENCIES ARE IN AUD ●

AUSTRALIA & NEW ZEALAND STANDARD: 3-14 DAYS
REST OF WORLD STANDARD: 6-21 DAYS

If you would like to arrange tracked postage please email: CONTACT

ALL POSTAGE TIMES ARE ESTIMATES AND MAY VARY DEPENDING ON LOCAL POSTAGE SERVICES AND CUSTOMS IN YOUR COUNTRY. PLEASE WAIT FOR THE TIME ESTIMATED ABOVE TO PASS BEFORE CONTACTING US ABOUT THE DELIVERY STATUS OF YOUR ORDER.

PRIVACY & SECURITY POLICY

JORDAN DEBNEY ART IS DEDICATED TO KEEPING YOUR DETAILS PRIVATE. ANY INFORMATION WE COLLECT IN RELATION TO YOU IS KEPT STRICTLY SECURED. WE DO NOT PASS ON, SELL OR SWAP ANY OF YOUR PERSONAL DETAILS WITH ANYONE.

CUSTOMER SERVICE POLICY

JORDAN DEBNEY ART IS COMMITTED TO PROVIDING EXCEPTIONAL CUSTOMER SERVICE AND HAS GONE TO GREAT LENGTHS TO ENSURE OUR PRODUCTS ARE MADE WITH QUALITY RESOURCES. WE ENDEAVOUR TO MAKE SURE THAT ALL PRODUCTS LISTED ON OUR WEBSITE ARE CURRENTLY IN STOCK AND PRICING IS TRUE AND CORRECT. IF WE DISCOVER AN ERROR IN THE PRICE OF ANY GOODS WHICH YOU HAVE ORDERED WE WILL INFORM YOU OF THIS AS SOON AS POSSIBLE AND GIVE YOU THE OPTION OF RECONFIRMING YOUR ORDER AT THE CORRECT PRICE OR CANCELLING IT. IF YOU CANCEL IT WE WILL ISSUE A FULL REFUND.